Delhi: Government has decided to allow LPG customers to have a choice, deciding which distributors they want their LPG refill from, All India Radio (AIR) reported.
The decision has been taken with a view to further empower the LPG consumers and making energy accessible and affordable to all, reports said.
The Petroleum and Natural Gas Ministry said, now the consumers will be able to choose their delivering distributor from the list of distributors catering to their address within their Oil Marketing Company. In the pilot phase, this unique facility will be available in Chandigarh, Coimbatore, Gurgaon, Pune, and Ranchi, reports added.
The Ministry according to reports said, while booking a LPG refill through mobile app or customer portal, the customer will be shown the list of delivering distributors along with their performance rating. The customer can opt for any of the distributors from the list applicable for his area to get an LPG refill delivery. It said, the service will not only empower the customers by way of enhanced choice, but also inspire healthy competition amongst the distributors to provide the best in class services to the customers and improve their performance ratings.
The facility of Online transfer of LPG connection to another distributor serving in the same area has been provided to LPG customers through respective Oil Marketing Companies web-portals as well as their Mobile Apps. Customers using their registered login can choose a distributor of their Oil Marketing Company from the list of distributors serving in their area and opt for the porting of their LPG connection. (airnews)